Gold Transit Features:
- ย An Al Maha Services Hostess will meet the customer at the aerobridge or front exit of the aircraft with a personalised name board.
- Enjoy fast-tracked transit procedures for smoother travel.
- Customers will be escorted to the boarding gate with priority boarding
Platinum Transit Features:
- ย An Al Maha Services Hostess will meet the customer at the aerobridge or front exit of the aircraft with a personalised name board.
- Experience fast-tracked transit procedures for a seamless journey.
- Customers can relax and unwind in the exclusive Oryx Lounge for up to 6 hours.
- Customers will be escorted to the aircraft with priority boarding.
Family Transit Features
- Meet at a pre-arranged point in the Departures Hall.
- Assistance with check-in, luggage, and expedited immigration.
- Escort to the boarding gate.
- Priority boarding.
Cancellation Policy
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Full Refund: Cancellations made more than 36 hours prior to the scheduled arrival or departure time are eligible for a 100% refund.
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Partial Refund (80%): Cancellations made between 36 and 24 hours prior to the scheduled arrival or departure time are eligible for an 80% refund.
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Partial Refund (50%): Cancellations made between 24 and 12 hours prior to the scheduled arrival or departure time are eligible for a 50% refund.
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No Refund: Cancellations made less than 12 hours before the scheduled arrival or departure time, or in the case of no prior notification, will be treated as a No Show, and no refund will be applicable.
